Parts Manager

Parts Manager

Position: Parts Manager

Location: Hybrid Role between Brighton, Remote & Parts depo’s

Company:  Upfix Appliance Repairs and Engineers

About Us: Upfix Appliance Repairs and Engineers is a leading provider of appliance repair services, specialising in fixing a wide range of household appliances. Our mission is to provide efficient and reliable repair solutions to our customers, ensuring their appliances are up and running in no time.

Job Description: We are seeking a highly organised and detail-oriented Parts Manager to oversee our parts department. The Parts Manager will be responsible for managing inventory, ordering parts, and ensuring timely delivery to meet the needs of our repair technicians and internal departments. This role requires excellent communication skills to coordinate with suppliers, engineers, and other team members effectively.

Responsibilities:

• Manage inventory levels to ensure adequate stock of parts for various appliance repairs.
• Order parts from suppliers and negotiate pricing to maintain cost-effectiveness.
• Coordinate with repair engineers and service technicians to fulfill part requests promptly.
• Pre diagnose repairs to ensure we are repairing on 1st visit at 75% of all repairs.
• Develop and implement strategies to optimise parts department operations.
• Maintain accurate records of inventory, orders, and deliveries using inventory management software.
• Ensure van stocks are monitored and maintained.         
• Monitor industry trends and market conditions to anticipate demand and adjust inventory levels accordingly.
• Train and supervise parts department staff, engineers & the office team when required.
• Handle customer enquiries and concerns regarding parts availability and pricing.
• Ensure compliance with safety regulations and company policies.
• Full control over Upfix Parts Shop.                                                                                                                                                                                 

Requirements:

• Previous experience in parts management or inventory control required, preferably in the appliance repair industry.
• Strong knowledge of appliance parts and equipment preferred.
• Excellent organisational and multitasking abilities.
• Proficiency in inventory management software and Google Office Suite.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Leadership skills and the ability to motivate and develop a team.

Benefits:

• Competitive benefits package.

How to Apply: Please submit your cv and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to Kausar Ali ka@upfix.co.uk

Deadline for Application: 8th March 2024.