Brighton

Sep 6, 2023 |

Location: Brighton, UK

Salary: Competitive + Training + Benefits

About the Role: Are you a highly organised and communicative individual seeking a diverse administrative role? Do you thrive in a friendly team environment, passionate about delivering top-notch customer service? If so, we have an excellent opportunity for you.

As an Administration Assistant at Upfix Appliance Repairs, you will play a pivotal role in supporting our daily operations and ensuring seamless administrative processes. This hands-on training opportunity will provide you with valuable experience in various aspects of business administration, allowing you to develop essential skills and contribute to the growth of our dynamic team.

Key Responsibilities:

• Assist in managing office tasks, including data entry, filing, and document organization.
• Provide excellent customer service through phone and email communications.
• Help schedule appointments and maintain the calendar for engineers through emails and calls.
• Collaborate with different departments to facilitate effective cross-functional communication.
• Participate in team meetings, take minutes, and follow up on action items.
• Support with maintaining office supplies and inventory management.
• Assist in creating and updating records and databases.
• Contribute to process improvement initiatives to enhance overall efficiency.

Training Provided: Level 3 Business Administrator Apprenticeship Standard. This 15-month apprenticeship includes 12 days at the PETA training centre in Cosham. You will receive support every 6 weeks with visits from your PETA Learning & Development Coach.

Career Prospects: There is the potential to be offered a full-time role at the end of the apprenticeship.

Essential Skills:

• Strong desire to learn and grow within a business administration role.
• Excellent organisational and time management skills to prioritise tasks effectively.
• Clear and concise communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is a plus.
• Proactive and adaptable mindset, willing to take on new challenges.
• Positive attitude and a team-oriented approach to work.
• GCSEs in maths and English with at least a grade C/4.

About Us: At Upfix, we're dedicated to making your life easier. We specialise in repairing a wide range of appliances, ensuring a stress-free experience for our customers. With transparent pricing and expert engineers, we're committed to putting our customers first.

Company Benefits:

• Wagestream membership.
• Life assurance.
• Training with well-known brands.
• Team days out.
• £1000 bonus on completion of the apprenticeship.
• £1500 refer-a-friend scheme.
• 25 days annual leave + Bank holidays.
• An extra day off for your birthday.
• Days off for volunteering.
• All travel expenses to PETA training in Portsmouth can be claimed back.

Join us at Upfix Appliance Repairs and embark on an exciting journey to kick-start your career in business administration. Let's grow together!